Refund policy

RETURNS & REFUNDS

Kube Kween only offers Refunds on broken defective or damage items during shipping.  Unfortunately, I cannot offer Refunds on Deposits.  Returns will not be offered for Buyers Remorse or  general disappointment.   I take great care to package items safely so they make it to the customer safe and sound and I work closely with customers to assure they are satisfied.  

Please understand that these are art pieces and made from expensive materials so I cannot accept any Returns as I cannot guarantee the item will not be damaged and I cannot resell them.

Once the item has shipped, returns are only available on broken, damaged or defective items that occur during shipping and on items that are not as the site describes. If a customer is dissatisfied they can email me and discuss the situation so we can resolve the issue.

These policies protect our small business from the relentless fraud that exists today.  We greatly appreciate your understanding and promise to work with the customer to assure satisfaction.